Knowledge management

Are you looking for help to refresh or create your company’s intranet?

Intranets and Internet websites have grown in number and in size these last few years. But are you noticing that the plethora of information makes every document that much harder to find? Are you baffled by your intranet’s structure? Would you be hard pressed to say what its objective is? Maybe it’s time for an in-depth assessment and revamp.

Far from being brand new, Knowledge Management has existed for a long time! Although it is a fashionable Management tool today, in fact it has been around for centuries. In the middle-ages, for example, apprenticeship was a form of knowledge transfer, and guilds were a form of knowledge protection.

So why the frenzy now? Knowledge Management is more important than ever today because we have transitioned from an industrial age to an information age. A large portion of the goods we buy today are in fact intangible, whether it be MP3s, consulting or stocks, all of it is virtual. In that context, knowing how to retain intangible assets becomes essential.

And all the more so, when you combine this trend with the evolution of work practices. Nowadays, some companies see a turnover in their Human Resources of 30% every year. At that rate, every three years, your company becomes amnesic! Thus, keeping the knowledge in-house despite this turnover is key to the longevity of a company.

Indeed the challenge for companies is not to retain data, which is easily formalized and stocked, but rather to retain knowledge, which requires a qualitative human transfer.

Focus: The advantage of hiring Forward Motion, as opposed to a large Consulting Company is that we do not come with a cookie-cutter, one-size fits all, IT-oriented speech.
On the contrary, we will define with you, what your Knowledge needs are. We will also “translate” the IT aspects in order to make sure that you define your goal and find the right tool to serve it, instead of adapting yourself to the limits of a tool.

In view of these facts, most companies have started to build Intranets and shared drives and suddenly knowledge has become more elusive than ever. How many drives are there in your company? Can you find anything in them? Are you sure that the information stored there is not obsolete?

Well, in order to make sure, Forward Motion can analyze the sum of knowledge in your company. We can start by auditing the tangible information stored in your drives & sites. We’ll provide you with an inventory and with recommendations about what is still useful and what could be merged or deleted.

We can then help you to formalize (and thus keep) the intangible knowledge that sits in your employees’ heads and walks out the door every evening.

Finally, we have experience with the creation and revamp of intranets and will gladly help you define your organization’s needs and implement the changes you require.

So if you’d like to know more about Forward Motion’s offering in Knowledge Management, contact us at .